Shipping policy

Welcome to InfuseLash. Please review our shipping policy carefully before placing an order.

Shipping Locations

We currently ship to the United States and United Kingdom. Orders placed outside the United States may not be fulfilled.

Shipping Cost

Free Shipping on all orders. No minimum purchase required. No hidden fees.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been dispatched, you will receive a confirmation email with tracking information.

Delivery Time

After dispatch, the estimated delivery time is 5–12 business days. Delivery times are estimates and may vary due to carrier delays, weather conditions, customs clearance, or other factors beyond our control.

Fulfillment Information

Some InfuseLash products are shipped directly from our international fulfillment center due to high demand. This allows us to offer competitive pricing while maintaining efficient order processing. Even when shipped internationally, delivery to the United States is typically completed within the stated timeframe.

Tracking Your Order

Tracking details will be sent via email once your order ships. Please allow 24–48 hours for tracking information to update after your package has been dispatched.

Incorrect Address & Delivery Issues

Customers are responsible for providing accurate shipping information at checkout. InfuseLash is not responsible for delays or delivery failures caused by incorrect or incomplete shipping addresses.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at support@infuselash.com. Our support team will be happy to assist you in investigating the issue with the shipping carrier.

Contact Us

If you have any questions regarding our shipping policy, please contact us:

Email: support@infuselash.com

Thank you for shopping with InfuseLash. We appreciate your trust and look forward to helping you achieve naturally beautiful lashes and brows.