Refund policy

 

At InfuseLash, your satisfaction is our top priority. If you're not completely happy with your order, our refund policy is designed to make the process simple and hassle-free.

Refund Eligibility

You may request a refund within 30 days of your product's delivery.

To initiate a refund, please contact us at support@infuselash.com and include your order number along with a brief description of the issue.

If your item arrives damaged, defective, or does not arrive within the expected delivery timeframe, please include a photo or any relevant information so we can process your request as quickly as possible.

Return Requirements

You do not need to return the item. If your refund request is approved, you may keep the product. Our goal is to make the refund process as easy and convenient as possible.

Refund Process

Once we receive your refund request, our support team will review your case and respond promptly.

If your refund is approved, it will be issued to your original payment method within 5–7 business days. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Contact Us

If you have any questions about our refund policy or need assistance with your order, please contact us:

Email: support@infuselash.com

Thank you for choosing InfuseLash. We appreciate your trust and are committed to providing exceptional products and customer service.